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Operations Support Analyst

19000729 Requisition #
Thanks for your interest in the Operations Support Analyst position. Unfortunately this position has been closed but you can search our 194 open jobs by clicking here.
Knowledge and Experience
  • University degree or applicable experience within IT systems support and/or operational support of applications, databases within a Windows environment
  • Working knowledge of networking: specifically TCP and UDP
  • Willingness to work shifts as the company requires, and to be contacted after hours to help resolve issues where required. Candidates must be able to work weekends and holidays
  • Strong business English - verbal and written communication skills
  • Logical approach, critical thinking and analytical problem-solving skills with an ability to identify the root cause(s) of a problem
  • Works as a team player – able to interface / liaise effectively with a variety of IT and non IT contributors and personalities across the organization
  • Ability to be organized and decisive while under pressure, when managing urgent and critical production issues when they occur
  • Excellent time management skills - A structured and organized approach to work, knows how to manage priorities and able to multi-task

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